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Back channel

Back channels are widely understood as a collection of contents (presentations, descriptions, video recordings, interviews, properly tagged tweets or notes on a blog, etc.), that are being discussed at differend kinds of conferences, symposiums or seminars. Those resources, published on a website and embedded in a substantial context of a certain event, enable the building of a knowledge base about a chosen topic and make a collection of inspirations and information.

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Worth to know

  • The back channel method or the sharing of content in the second circuit can be a form of activation for people who have access to knowledge, conferences, webinars or unique content.

  • The back channel method allows for an increase in the employee’s motivation to actively use their own share in educational events, like noting and collecting materials. Thanks to that the effectiveness of the employee’s investment is increased.

  • A lot of resources from different educational events are registered and shared by the organizers of these events.

  • Examples of the back channel method’s use can be: transcriptions of any online activities, the transcriptions of forms such as chats and forums, e.g. discussions, expert panels, putting notes from a variety of meetings, lectures, presentations or streams of information from Twitter - searchable through hashtags.

  • Thanks to the back channel method knowledge, which is the work object of a specific group (e.g. a conference’s participants), can be useful for a bigger group.

  • Proper archiving and description of the materials in electronic form (tags, metadata) gives huge opportunities for the arrangement and distribution of knowledge.

  • The implementation of the back channel method is supported by an organizational culture geared towards sharing knowledge and employees’ access to intranet knowledge bases which allow for tagging, categorizing, and searching.